The VANYALUNE website is provided for personal, informational and purchasing purposes. By accessing the website, you agree to use it responsibly and in accordance with applicable laws and these Terms of Service.

You may browse products, read information, create an account where available, place orders and communicate with our customer care team. You must not use the website in a manner that could interfere with its operation, security, availability or experience for other visitors.

Prohibited activities

• Attempting to gain unauthorized access to website systems.
• Using automated tools to disrupt or excessively burden the website.
• Introducing malicious code, harmful software or unauthorized scripts.
• Using website content for fraudulent or unlawful purposes.
• Attempting to interfere with another customer's account or order.

VANYALUNE creates and offers jewelry and accessories with an emphasis on sculptural form, vintage-inspired references, contemporary details and individual styling.

We make reasonable efforts to display product descriptions, dimensions, finishes, colors and photographs as accurately as possible. However, differences may occur due to lighting, photography, display settings and the natural characteristics of individual materials or finishes.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products or modify product information when necessary.

Placing an order through the website constitutes an offer to purchase the selected products. Your order is subject to availability, payment authorization and our acceptance of the order.

After submitting an order, you may receive an automated order confirmation. This confirmation acknowledges receipt of the order but does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to refuse or cancel an order where there is a reasonable basis to do so, including suspected fraud, inaccurate pricing or product information, inventory limitations, payment issues or circumstances beyond our reasonable control.

Order information

Customers are responsible for providing accurate contact, billing and shipping information. If information is incorrect, delivery may be delayed or an additional delivery arrangement may be required.

Product prices displayed on the website are shown in the applicable currency presented at checkout. Prices, promotions, discounts and product availability may change from time to time.

Promotional offers may have additional terms, eligibility requirements, expiration dates or product exclusions. Unless specifically stated otherwise, promotions cannot be combined.

Although we take reasonable care when publishing prices, errors may occasionally occur. If a material pricing error affects an order, we may contact you before fulfillment to explain the situation and provide available options.

Payment must be successfully authorized before an order can be processed. Available payment methods are displayed during checkout and may vary depending on location and other checkout conditions.

You represent that you are authorized to use the payment method provided for your purchase. Payment providers may process transaction information according to their own terms and privacy practices.

If a payment is declined, reversed or otherwise unavailable, we may be unable to fulfill the order until valid payment arrangements are completed.

Orders are processed and shipped according to the information described in our Shipping Policy. Processing and delivery times are estimates and may be affected by carrier operations, holidays, customs procedures, weather, destination restrictions or other circumstances outside our reasonable control.

Once a parcel has been transferred to a shipping carrier, tracking information may be used to follow its progress. Carrier scans may not appear immediately after shipment.

Customers are responsible for providing a complete and accurate delivery address. Additional costs or delays resulting from incorrect or incomplete address information may occur.

Returns and refunds are handled according to the VANYALUNE Return & Refund Policy. Customers should review that policy before making a purchase and before sending an item back.

Eligibility may depend on the condition of the product, the time elapsed since delivery, whether the item has been worn or damaged, and whether the product falls within any applicable exclusions.

Customers should contact customer care before returning a product so that the correct return instructions can be provided.

Unauthorized returns may experience delays or may not be eligible for processing.

The website and its contents, including but not limited to product photographs, images, graphics, logos, brand names, text, design elements, layouts and other materials, are owned by or licensed to VANYALUNE unless otherwise stated.

You may view and use website content for your personal, non-commercial shopping purposes. You may not reproduce, copy, modify, distribute, republish, sell or commercially exploit our content without prior written permission.

VANYALUNE, its name, branding and associated visual identity may not be used in a way that suggests an unauthorized affiliation, partnership or endorsement.

If you submit reviews, comments, photographs, messages or other materials to us, you are responsible for ensuring that the content is lawful and does not violate the rights of another person.

You should not submit confidential, sensitive or unnecessary personal information through public review areas or other non-secure communication channels.

We may moderate, remove or decline to publish content that is unlawful, abusive, misleading, discriminatory, promotional, irrelevant or otherwise inconsistent with the purpose of the website.

We aim to keep the website available and information reasonably accurate, but we do not guarantee that the website will always be uninterrupted, error-free, completely secure or available at every time or location.

To the extent permitted by applicable law, VANYALUNE is not responsible for losses resulting from circumstances outside our reasonable control, including carrier delays, internet interruptions, third-party service failures, unauthorized access, natural events or other events that cannot reasonably be controlled.

Nothing in these Terms is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded or restricted.

When you place an order, contact us, subscribe to communications or otherwise interact with the website, certain information may be collected and processed as described in our Privacy Policy.

We encourage you to review the Privacy Policy to understand what information may be collected, why it may be used, how it may be protected and what rights may apply to you.

By using the website, you acknowledge that information may need to be processed by service providers involved in operating the online store, processing payments, fulfilling orders, providing customer support and delivering communications, subject to applicable law and our privacy practices.

We may update these Terms of Service from time to time to reflect changes to our business, products, website functions, legal requirements or operational practices. The updated version will be posted on this page with an appropriate effective date where applicable.

Your continued use of the website after updated terms are posted may constitute acceptance of the revised terms to the extent permitted by applicable law.

If you have questions about these Terms of Service, your order or another aspect of our website, please contact VANYALUNE customer care.